It listens. It understands.
It acts.
An AI built to go beyond conversation: answering, scheduling, qualifying, collecting and following up across every channel your customer uses.
From digital to physical.
From first contact to after-sales.
Website. Phone. WhatsApp. Chat. Kiosk. POS. Different touchpoints — one TalkFlow, connected by the same intelligence.
Natural phone service in PT, EN and ES, switching languages mid-conversation, with interruption detection.
Text conversations with the same agent and the same context as phone and WhatsApp.
Native integration. Replies, scheduling, collections and media.
Reception, check-in and triage by voice or touch at your physical location.
Support for customer and staff at the counter, integrated with the till.
Conversations, recordings, metrics and hand-offs in one place.
Tuned like a person.
Pauses, intonation and even the subtle sound of breathing in a real conversation.
Knows when it's interrupted and reacts — instead of talking over the customer.
Spots the customer's own switch and answers in the right language.
Introduces itself as AI in the first second of every conversation.
Solves what it can.
Hands off what it must — with context.
Simple cases are solved on the spot. When the case calls for it, the agent hands off to your team with the conversation already summarised. If everyone is busy, the customer joins the callback queue — and nobody is left without an answer.
- Hand-off with a conversation summary
- Automatic callback queue
- Status light per conversation in the dashboard
- Everything recorded and logged
Features built for full control and visibility.
Volume per channel, minutes, plan usage and every conversation with recording and summary — in the same dashboard, in PT, EN or ES.
PT, EN and ES, switching mid-conversation.
Every contact recorded and available.
With the context already summarised.
Nobody is left without an answer.
Volume, performance and history.
Own infrastructure in Brazil and the US.
Every conversation with an owner, a status and a history.
Status light, recording, AI summary and the turn-by-turn conversation.
Conversations. Who opened it, who resolved it, what's still waiting.
Recording and transcript. Audio, AI summary and the conversation turn by turn.
Connects to what you already use.
Calendar, CRM, e-commerce, finance. The AI reads from and writes to your systems during the conversation.
See the platform
handling your business.
We'll book a demo with your real scenario in under 30 minutes.