№ 001 — Voice AIOrlando · Florida

The voice of
your company,
at scale.

AI voice agents that answer 24/7, qualify leads, schedule appointments and collect dues — in fluent English, Portuguese and Spanish, latency under 800 ms, connected to your CRM.

14voices · 3 languages
780 msp50 latency
97 %answer rate
6 minto configure

Every call sounds like the first —
even when it's the thousandth of the day.

Integrated withHubspotSalesforcePipedriveHubSpot CRMn8nZapierGoogle CalendarWhatsAppSlackStripeIntegrated withHubspotSalesforcePipedriveHubSpot CRMn8nZapierGoogle CalendarWhatsAppSlackStripe

Silence
is expensive.

§ 02 · Diagnosis

Every unanswered call, every lead waiting more than 5 minutes, every forgotten follow-up turns into lost revenue. Traditional human operations don't scale — but your competitors already figured that out.

№ 01

Operations hostage to people.

turnover ≈ 35% / year

Train, lose, hire again, train. Every operator who leaves takes context, scripts, and the ramp-up restarts. AI learns once and never quits.

№ 02

A waiting lead is a lost lead.

−80% conversion after 5 min

Harvard Business Review studies show dramatic conversion drop starting at the fifth minute. Outside business hours, no one answers.

№ 03

Human inconsistency.

σ = ±32% on script

Every operator delivers a different version. AI follows the script with surgical precision — no Monday slump, no tired days, no turnover.

№ 04

Scale impossible in spikes.

hiring takes 4–6 weeks

Black Friday, launches, crises. When volume triples, your operation can't keep up. AI agents scale from 10 to 10,000 parallel calls instantly.

№ 05

Forgotten follow-ups.

37% of renegotiations never happen

Small tickets aren't worth a human's time. But added together they're a fortune. AI follows up with everyone, every day, at the right time.

№ 06

Wasted data.

< 4% of calls are analyzed

Nobody listens to the recordings. Insights on objections, intent, and opportunity die in the database. TalkFlow generates transcripts, sentiment, and structured tags in real time.

Five stages.
Sub-second end to end.

§ 03 · Architecture
§ 03 · Architecturems = milliseconds
01 · INTAKE

Native
telephony

Receives and dials any area code in the US, BR, or LATAM. Supports SIP trunking if you'd rather keep your carrier.

~80 ms
02 · LISTEN

Speech
to Text

Streams transcription with custom vocabulary and real turn-taking detection.

~140 ms
03 · BRAIN

LLM +
RAG

GPT-4o or Claude 4.7 with RAG over your documents, persona, rules, and tools (CRM, calendar, banking).

~280 ms
04 · SPEAK

Text
to Speech

Native-speaker voices in English, Portuguese, and Spanish. Chunk streaming so the agent starts speaking before it finishes thinking.

~220 ms
05 · ACT

Tools +
Webhook

Creates deals in your CRM, books appointments in Google Calendar, sends payment links, fires n8n. During or after the call.

~60 ms
TOTAL P50 · TURN-TO-TURN780 ms — below the human perception threshold (1200 ms)

One dashboard for every
conversation.

Configure agents, monitor live calls, read transcripts, listen to recordings, and measure outcomes. All in one place. No need to build AI infrastructure from scratch.

app.talkflow.us/dashboard
Overview · today
14 live calls
Calls
12,480
▲ 18.4%
Answered
11,962
▲ 96.8%
Conversions
2,214
▲ 22.1%
Avg duration
02:14
▼ 38%
Volume × avg duration · 24hmin · UTC-4
app.talkflow.us/live/#48201
Sophia · Aurora SaaS+1 (407) 555-0142 · 02:12
LIVE
00:01
Sophia

Hi Mark, this is Sophia from Aurora. I noticed you watched our demo yesterday — got two minutes for me to walk you through the next step?

00:09
Customer

I do, but to be direct: my concern is integration. We're already on Hubspot and n8n.

00:14
Sophia

Makes total sense — Aurora connects natively with Hubspot and fires webhooks to n8n in under a week. Want me to send you an integration diagram now?

00:24
Customer

Yes. Send to the email I registered.

00:27
Sophia

Done. Sending now and I've put a slot Thursday at 2pm to close — works for you?

customer speaking · 92 db · sentiment: positive ↑
app.talkflow.us/agents/sofia/edit
PERSONA
Sophiaedit
SDR · Outbound B2B
Professional, warm, direct
SophiaEN · F▶ play
LucyEN · F▶ play
DiegoES · M▶ play
TOOLS
aurora-product.pdf · faq.md · scripts.csv
create_dealschedule_meetingsend_emailtransfer_to_human
≤ 800 ms✓ ok
Angry customer · legal request · explicit handoff request
§ 04 · Configuration

Configure in minutes.

No code. No infrastructure. No AI team. You define the persona, the call objective, and the tools it can trigger — TalkFlow handles telephony, voice, escalation, and human fallback.

  • First agent live06:42 min
  • Voices in EN/PT/ES14 · F/M
  • Additional languagesFR · IT · DE
  • Concurrent agents∞ auto-scale
§ 05 · Customer experience

Sounds like a
person. Better
than many.

Natural voice, conversational rhythm, can be interrupted without losing the thread. Not a disguised IVR or a chatbot with synthetic voice — it's an agent that listens, reasons, and replies.

2:32 PM5G ▲ 87%
Sophia
TalkFlow
Agent · Sales SDR
● 00:42

SOPHIA Hi Mark, this is Sophia from Aurora. How are you?

YOU Good, what can I help with?

SOPHIA I saw you downloaded our HR materials. Got 2 min for a quick walkthrough?

YOU Go ahead.

🎤
🔊

Real cases.
Measurable results.

Four areas where AI already beats human operations on volume, speed, or consistency. Start with one — replicate to the others.

An infinite SDR that never sleeps.

Receives leads from your CRM, qualifies in 30 seconds, books a meeting in the right rep's Google Calendar, and returns a fully filled deal to the CRM. Business hours or 10pm Sunday.

3.2×More MQLs / day
30 sAvg qualification
6 sTime-to-respond
Agent · Sophia● 02:14
SophiaHi Mark! Sophia from Aurora — got a sec? You downloaded our HR material — can I show you in 2 min how it fits your team?
MarkSure, but how are you calling me?
SophiaYou checked the 'call now' option on the form, so I came straight in. Want me to put you through to a specialist or do you prefer a quick overview and we book a demo?
Meeting bookedTHU · 2:00 PM · ET

Support that resolves instead of filtering.

Connected to your knowledge base. Identifies the customer by phone number, reads history, resolves common issues on the spot, and only transfers to a human when necessary — with context ready.

71%Resolved without human
00:00Queue time
4.7/5Avg CSAT
Agent · Lucy● 01:43
JuliaHi, my order is delayed, number 88421.
LucyI see, Julia. It left Miami yesterday at 6 PM, on route, ETA today by 7 PM. Want me to text you when the driver is 10 min away?
JuliaYes, please.
Resolved without queueCSAT · 5/5

Scheduling that fits the real calendar.

Calls, offers available slots for the right professional, confirms, sends WhatsApp confirmation, and adds a 24h reminder. Reduces no-shows and frees the receptionist to handle in-person care.

−48%No-show
+62%Slots filled
9 sto confirm
Agent · Camila● 00:54
CamilaGood morning, Mr. Robert, this is Vital Clinic. Can I confirm your visit with Dr. Helena Monday at 10 AM?
RobertCan I reschedule to Tuesday?
CamilaI have Tuesday at 9 AM or 2 PM. Which one works?
Robert2 PM.
RescheduledTUE · 2:00 PM

Collections that preserve the relationship.

Respectful tone, offers negotiation within pre-defined rules, sends payment link on the spot, and registers the promise. Recovers even small tickets that humans can't prioritize.

+38%Recovery
100%Follow-up no-fail
NPS +12vs prev. ops
Agent · Diego● 01:21
DiegoHi, Mrs. Clarice, this is Diego from Solar Finance. How are you? I see your October installment was due 9 days ago — can I help you sort it today?
ClariceCan I pay next month?
DiegoI can offer 3 installments without extra fees — and I'll send the payment link via WhatsApp now. Works for you?
Promise to pay3× · LINK
§ 06 · Comparison

TalkFlow next to what
you've already tried.

 Traditional IVRHuman call centerText chatbotTalkFlow
Availability24/7business hours24/724/7 · infinite scale
Natural conversationno · rigid treeyestext, not voiceyes · 3 languages fluent
Time-to-answerinstant2–8 min in queueinstant1st call · no queue
Triggers your CRMusually nomanual, error-pronelimitednative tools + webhook
Script consistencyhigh · stiffvariablehighhigh · with flexibility
Accepts interruptionsnoyesyesyes · real turn-taking
Time to deploy2–6 weeks4–8 weeks1–2 weeks6 minutes · no code
§ 07 · Who's already delegated

Teams that handed over the phone to AI.

Customers in logistics, B2B sales, and healthcare are already running TalkFlow in production. Numbers below are real — pulled from their dashboards, not estimates.

Lucas Mendes — FMO Logistics

In eight weeks TalkFlow replaced half of our inbound call center — without a single customer complaint. Sophia, our AI SDR, does the work of four people and never clocks out.

Lucas MendesHead of Operations · FMO Logistics
97%Answered
×4.1Volume handled
8 wksTo switch over
Edward Vieira — Aurora B2B

Before, the lead coming in Sunday at 10 PM was answered Monday at 9 AM. Now it's answered in 6 seconds — with no one on call.

Edward VieiraSales Director · Aurora B2B
Marina Costa — Vital Health

Lucy handles 71% of tickets on her own. I only step in for the ones that really need a human.

Marina CostaCustomer Lead · Vital Health
● SOC 2 Type II● Encryption in transit and at rest● GDPR · LGPD compliant● Hosted in US · AWS us-east-1
§ 09 · Frequently asked

The questions

Does the customer notice they're talking to an AI?

By default, our agents disclose they're AI right at the start — required by privacy regulations and good practice. What surprises is that even knowing, most customers prefer the AI: it answers right away, is polite, and resolves. The 780 ms latency and synthesized voice in EN/PT/ES are natural enough that the focus shifts from 'is this AI?' to 'is it helping me?'.

What if the customer wants to talk to a person?

You define the handoff criteria: angry customer, specific keywords, legal questions, or explicit request. TalkFlow does live handoff to a human, with one-line context summary on the operator's screen. No repeating everything.

What happens to the call data?

Everything stays in the US — AWS us-east-1. Recordings only with explicit customer consent (announced at the start). DPA signed for GDPR, encrypted in transit and at rest. You define retention windows (30 days, 90 days, or custom).

How long from contract to a live agent?

From signing to first real call: 24–72 hours. The agent setup itself takes about 6 minutes in our dashboard — the rest is porting the number and validating the script with you. On the Growth plan, we do this with you in a 2-hour onboarding call.

§ 10 · Start today

Get a
demo call.

Drop your phone below and Sophia will call within 2 minutes. She'll walk you through TalkFlow and answer anything you want to ask — exactly the way she'd talk to your real customer.

● single use · no signup · you can hang up any time